You can contact us anytime through our [Contact Form] or send an email to service@salorein.com. We usually respond within 24 hours on business days and up to 48 hours on weekends or holidays.
We are here with any of your questions.
Contact Us FAQ
Have a question? Before reaching out, check below - we might already have the answer for you!
How can I get in touch with your support team?
What is your typical response time?
Our support team generally replies within 24–48 hours from Monday to Friday. During peak periods or holidays, responses may take a bit longer, but we’ll make sure to get back to you.
Is it possible to contact you via social media?
Yes, you can message us on platforms like Twitter, Instagram, or YouTube. However, for order-related inquiries, we suggest contacting us via email for quicker and more secure assistance.
I didn’t receive a response—what should I do next?
Please check your spam or junk folder first. If you still haven’t heard back after 48 hours, we recommend sending your message again or trying another contact method.